Care training directory

A Narrative for Person-Centred Coordinated Care

• Commissioned by NHS England on behalf of the National Collaboration for Integrated
  Care and Support
• Co-developed with the health and care system by National Voices, a grouping of 130
  health and social care charities
• Draft based on: research on what matters most to patients and service users; on
  survey questions that were fully tested with patients; and on consultations with
  National Voices members
• Refined at a workshop in September 2012, with service users, charity representatives
  and NHS and social care leaders
• Second draft published for two months feedback in January 2013
• Feedback from commissioners and providers of care, service user organisations and
  others was analysed and discussed at a workshop in March 2013, and a final version
  produced
• This final version aligns with TLAP’s ‘Making it Real’ initiative