Care training directory

Think Local Act Personal: Making it Real

Making it Real is relevant

to people with care, treatment and support needs, including people of all ages with long-term conditions. It also applies to families, carers and young people moving into adulthood (in service terms often referred to as transitions, to cover the process of moving from children’s to adult social care).
It doesn’t cover school education.
to help organisations that genuinely want to get better at personalisation to look at their current practice
against the statements, identify areas for change, and develop plans for action. It can help organisations achieve a more positive and productive relationship with people who use services.

Intended Audience Group

Topic

Co-production, Communication, Health Literacy, Patient Activation Measure, Personal Health, Shared Decision Making, Social Prescribing,

Aims and Objectives

Making it Real is a framework and a set of statements that describe what good, citizen-focused, personalised care and support look like from the point of view of people themselves.

Making it Real is built around six themes to reflect the most important elements of personalised care and support. Each theme has a number of I statements that describe what good looks like from an individual perspective. These are followed by “We” statements that express what organisations
should be doing to make sure people’s actual experience of care and support lives up to the “I” statements.

Location

Bedford Borough, BLMK, Central Bedfordshire, Luton Borough, Milton Keynes,

Frequency / Length

Not applicable

Resource / Organisation

Think Local Act Personal and the Coalition for Collaborative Care

Training delivered by:

Format

Various

Cost, Funded or Free

Free

Booking details